Pricing
Public prices. Self-serve. No surprises in month two.
Every price is on this page. Every limit says what happens when you reach it. Cancel with a click, not a call.
- 1 seat
- Web chat + Telegram
- 100 conversations/mo
- Starter AI credits for Wiz
- Contacts & tags
- 3 seats included
- 1,000 conversations/mo
- +1 standard channel included
- Wiz with your knowledge base
- Basic automation & bookings
- Email support
- 10 seats included
- 5,000 conversations/mo
- Instagram included +3 channels of your choice (premium OK)
- Full Wiz: RAG, flows, tools, AI memory
- WhatsApp broadcasts & campaigns
- Webhooks & API · remove branding
- Unlimited seats
- 20,000 conversations/mo
- WhatsApp included +6 channels of your choice
- Priority AI processing
- Full white-label
- SLA & priority support
Enterprise
Custom volume, SSO, dedicated infrastructure options and contractual terms. Priced like adults, in writing.
Add-ons
Pay for what you add. Nothing you don’t.
Extra seat
$15/moSame price on Starter and Pro — Business includes unlimited seats. Add and remove whenever your team changes.
Standard channel
$9/moEmail and SMS — plus the early-access messengers (Viber, LINE, WeChat, Zalo, Slack) — per connected channel. Web chat and Telegram stay free.
Premium channel
$19/moWhatsApp, Messenger, X and review channels (Google, App Store, Play, YouTube) — from Pro, as an add-on or one of your plan picks. Instagram is already included from Pro up.
AI credits
PrepaidTop up a wallet with published per-model rates — or bring your own key and skip credits entirely.
Built-in safeguards
What happens when you hit a limit
The question competitors answer in a footnote. Here it is in headline type.
Conversation allowance runs out
AI answers pause until the next cycle or a top-up. Human agents keep chatting. Customers are never turned away because of your plan.
AI wallet hits zero
Wiz politely steps aside and routes to your team. No negative balances, no overage invoices, no auto-charges you didn’t opt into.
Storage or contacts max out
You get a clear heads-up in the panel with exactly what to prune or which add-on unlocks more. Nothing is deleted, ever, without you.
Full comparison
Every plan, side by side
| Features | Free | Starter | Pro | Business |
|---|---|---|---|---|
| Usage | ||||
| Seats included | 1 | 3 | 10 | Unlimited |
| Conversations / month | 100 | 1,000 | 5,000 | 20,000 |
| Extra seat | $15/mo | $15/mo | ||
| Knowledge sources (RAG) | 1 | 10 | 50 | 200 |
| Stored contacts | 500 | 5,000 | 50,000 | 250,000 |
| File storage | 100 MB | 2 GB | 20 GB | 100 GB |
| Channels | ||||
| Web chat + Telegram | ||||
| Included channel picks | 1 standard | 3 (premium OK) | 6 (premium OK) | |
| Instagram DM | included | included | ||
| WhatsApp Business | add-on | included | ||
| Review channels (Google, stores, YouTube) | add-on | add-on | ||
| Voice & call center | ||||
| AI & automation | ||||
| Wiz AI agent | credits only | + knowledge base | full (RAG, flows, tools) | full + priority |
| BYOK (your own AI key) | ||||
| Human takeover & agent assist | ||||
| Flows, bookings, forms, data tables | basic | |||
| CRM & campaigns | ||||
| Contacts, tags, segments | ||||
| WhatsApp broadcasts · email · SMS campaigns | advanced | |||
| Consent & İYS integration | ||||
| Platform | ||||
| Webhooks & REST API | ||||
| Mobile agent app (iOS & Android) | ||||
| Remove ConnectWiz branding | full white-label | |||
| 2FA, RLS isolation, signed webhooks | ||||
| Support | Community | Priority email | Priority + SLA | |
Prices in USD, excluding applicable taxes. WhatsApp conversation fees are billed to you directly by Meta at Meta’s rates — ConnectWiz adds nothing on top. SMS is sent through your own provider account at your provider’s rates.
The math works. Try the product.
Start on Free today — upgrade the day the queue outgrows you.