ConnectWiz + Brevo

Live integration

Campaigns through your own Brevo — consent checked, replies come home

Brevo’s sender infrastructure, driven by your conversation data. Your list, your sender reputation, your negotiated terms — ConnectWiz adds the audience brain and the inbox that catches replies.

Your account, your deliverability Explicit opt-in enforced Replies land in the inbox
Brevo × ConnectWiz
Audience: opted-in, from your CRM
Consent checked per recipient
Replies return as conversations
1
Live API call at connect — a dead Brevo key fails at setup, not at send time
2×
Consent checks on campaigns — at audience build, and again per recipient at send
25
Tags a single audience filter can combine, with any/all matching
0
Shared IP pools — your domain, your reputation, your negotiated terms

Email marketing

What it does — precisely

Your key, tested live

The Brevo API key is encrypted at rest and probed with a real connection test at setup — a dead key fails at connect, not at send time.

Audiences with a spine

Campaign audiences require an explicit marketing opt-in and exclude opt-outs automatically — built from the same CRM tags and segments everything else uses.

Replies come home

Answers to campaigns land in the shared inbox as routed conversations — a newsletter reply is a sales conversation, and blast tools drop exactly those.

No markup on traffic

Brevo bills you directly on your own plan; ConnectWiz adds no per-mail toll on top.

Under the hood

The audience contract

Opt-in is structural

An audience can only contain contacts with an explicit marketing opt-in and no opt-out on record — the filter isn’t a checkbox you might forget; it’s the query itself.

Preview equals send — verbatim

The audience filter is one shared definition used by both the preview and the send. A filter the preview accepted is a filter the send accepts — the operator never composes against one contract and submits against another.

Filters with real reach

Tags with any/all matching, contact type, custom-field conditions (equals, contains, greater/less, not-empty) on your own field definitions, and last-interaction windows — segmentation from the CRM you already maintain.

Native Brevo campaigns

Sends create real Brevo email campaigns — name, subject, sender, HTML, reply-to and recipient lists — then fire or schedule them through Brevo’s own engine, visible in your Brevo dashboard.

Tidy on the Brevo side

Lists the integration manages are filed in their own folder in your Brevo account — your existing structure stays untouched.

Setup

How it connects

01

Add your API key

Paste your Brevo key; it’s encrypted and verified with a live test.

02

Build the audience

Tags, types and opt-in state — with the recipient count visible before you commit.

03

Send and converse

The campaign goes out through your account; replies arrive back as conversations.

Better together

What it composes with

The CRM

Audiences build from the same contacts, tags and segments your support and sales work maintains — not a second list to keep in sync by hand.

The inbox

Replies land as routed conversations in the shared inbox — a newsletter answer becomes a sales thread, not a lost mailbox item.

İYS (Türkiye)

Where enabled, the consent registry integration keeps Turkish traffic registry-clean — grants push out, registry opt-outs pull back daily.

Security & guarantees

The boring guarantees

Keys encrypted, verified live

Connecting reads your Brevo account profile with the key — invalid keys are named as such, not swallowed. The key is encrypted at rest and never rendered back to the screen.

Consent with evidence

Every opt-in carries its evidence — the text shown, a version digest, time, source, IP — so "they agreed" is a record, not a recollection.

Secrets stay out of errors

Provider errors are surfaced with their real reason but scrubbed of credentials — an exception never becomes a leak.

The honest fine print

Boundaries, stated

Engagement stays in your ESP

Delivery is tracked here; open and click analytics live in your Brevo dashboard where they’re native — we link out instead of duplicating them badly.

No list scraping

Audiences build only from contacts your own workspace holds with explicit opt-in — the integration will not import, buy or infer recipients from anywhere else. A smaller honest list outperforms a bigger borrowed one, and it’s also the only legal kind.

Brevo FAQ

Straight answers

More in the full FAQ, or ask us directly.

No — campaigns send through your own Brevo account, from your domain, on your reputation. ConnectWiz never proxies your identity through a shared pool.

Audiences require explicit marketing opt-in and exclude opt-outs automatically; consent lives on the contact with evidence, and the İYS registry integration covers Türkiye traffic where enabled.

This integration covers campaign sending. Support replies travel through your connected support mailboxes, which keeps marketing and transactional reputations separate — deliberately, because one bad campaign shouldn’t throttle your password resets.

Yes — send now or schedule for a chosen time; the schedule is placed with Brevo itself, so it fires even if nothing on our side is awake. Status reads back into the campaign screen.

Connected honestly beats connected loudly.

Every integration here is described by what it really does — direction, ownership and limits included.