ConnectWiz for YouTube
Premium channel"Will this fit my setup?" is a sales lead sitting in a comment section.
Under every product video, buying questions pile up next to spam and applause. ConnectWiz pulls your comments into a triaged queue every 10 minutes — grouped under their videos, answerable in place, and moderated with YouTube’s own tools.
Getting on
Google sign-in, and the comment section gets an inbox
OAuth, two minutes
Sign in with the Google account behind your channel; tokens are stored encrypted and comments start syncing across all your videos.
Grouped under videos
The desk shows a videos pane — title, thumbnail, publish date — so you work a video’s conversation, not a contextless firehose. Switch to the flat queue when you prefer speed.
Replies that really post
Answer from the desk and the reply publishes under the video from your channel identity — and your own replies are recognized and kept out of the incoming queue, so you never triage yourself.
Hide what deserves it
Toxic or spam comments can be hidden — and unhidden — straight from the desk, using YouTube’s own moderation states. The one public surface here with a real moderation verb.
The comment desk
An answered comment section is a self-writing FAQ
Every public answer keeps working: the next hundred viewers with the same question read it before asking. Comment support is the only support that gets cheaper the more people see it.
"Needs reply" first
The default view is comments that are open and unanswered — the buying question from this morning doesn’t drown under yesterday’s emoji applause.
Wiz drafts the repetitive
Pricing, compatibility and availability questions get drafts grounded in your actual docs; humans approve. All automation modes ship off by default.
Bulk triage, singular replies
Assign, dismiss or request drafts for a hundred comments at once; publishing stays one comment at a time, deliberately.
Beside your whole public surface
The same desk triages Instagram and Facebook comments, Google reviews and both app stores — one owner for everything said about you in public.
Keyboard-first triage
Arrow through the queue, assign, dismiss, draft — with per-source unread badges showing what piled up overnight. Built for volume days.
Refusals with reasons
A comment the author deleted, an action YouTube doesn’t allow — the desk tells you before you type, not after the API eats your answer.
The honest fine print
What this channel is — and isn’t
Sync, not push
YouTube offers no comment webhook, so every tool polls. We poll every 10 minutes — the number is in writing, not implied away.
Top-level comments
The queue carries top-level comments on your videos; deep reply-thread archaeology inside long chains isn’t walked. The buying questions live at the top level anyway.
No DMs on YouTube
YouTube has no messaging API — no tool can take a commenter private. Public answer plus a link to your own channels is the honest playbook.
Comments, not analytics
This is a conversation desk, not a YouTube analytics suite — views, watch time and CTR stay in YouTube Studio, where they belong.
The comments playbook
Working a comment section like a channel owner
Questions before applause
The needs-reply queue surfaces actual questions — shipping, compatibility, pricing — out of the sea of reactions, so the comments that convert get answered first.
Pin-worthy replies
A good creator reply is content: specific, warm, and read by everyone who scrolls. Draft with Wiz, edit to taste, and the comment section starts selling for you.
Moderate without drama
Hide the spam and the poison, unhide on appeal — moderation actions from the same queue as replies, so the comment section stays a place worth reading.
Better together
Your whole public surface, one desk
Comments beside conversations
YouTube comments land in the same inbox as private channels — the person triaging them has the full toolkit, not a stripped-down comments app.
Grounded drafts at volume
Wiz drafts the repetitive answers from your knowledge base — the "does it work with X?" asked forty times under a launch video stops costing forty writings.
Premium channel
What it costs
ConnectWiz side
- Comment channels are premium: a Pro-plan channel pick, or $19/month as an add-on
- AI drafting draws on your plan’s normal AI allowance
YouTube side
The YouTube Data API is free for this use — no per-comment or per-reply fees. Your only cost is the attention the queue is built to economize.
Your comment section is already generating questions.
Connect YouTube and start converting them into customers.